By Telford Aduda
According to Mike Jeram, National Secretary of Business and the Environment, companies that invest in their employees’ professional and personal development will gain competitive edge over their rivals and a more committed workforce.
Every person, entrepreneurs and large corporates, wants to hire high-capacity staff who are going to take their organization to the next level. The organization’s success highly depends on the employees’ performance. Bad performance by the employees automatically brings down an organization.
The following are some of the characteristics of good staff;
1. Intelligent and Creative Thinking
Effective employees are mentally sharp; they understand the nature of the job duties, adapt to changes and are able to multitask with efficiency. They are ready and willing to accomplish their duties. They have strong critical thinking and reasoning skills, however, they understand when to follow orders and when to ad lib. They use creative thinking to navigate problems and do not constantly run to management at every roadblock.
2. How well can he/ she communicate?
The person you hire needs to be effective at all stages in the communication process – from “sender” through to “receiver”, and he/she must be comfortable with the different channels of communication – face to face, voice to voice, written, and so on. Poor communicators usually struggle to develop their careers beyond a certain point.
Communication is a two-way process; the employees must be able to actively listen and comprehend what someone is telling them and be able to voice their ideas in clear, concise and objective ways. Objectivity is important. Effective employees do not respond to problems or criticisms in an overly emotional manner. They find the right words and time to express themselves. Additionally, effective employees communicate well in both oral and written communications.
3. Have Strong Interpersonal Skills
These are the life skills that we use every day to communicate and interact with other people, both individually and in groups. People who have worked on developing strong interpersonal skills are usually more successful in both their professional and personal lives. Effective employees work well with others. They may not always be likeable, but they treat others with respect and professionalism. As such, valued employees do not hoard resources or hide information. Effective employees share knowledge and experience, know when to joke around and when to get serious and are approachable by co-workers and management.
Effective employees do not shy away from responsibility and are people whom the management can count on. When faced with criticism or when asked a difficult question, effective employees are honest and direct. Effective employees are loyal. They work toward achieving results and strive to take on extra responsibility as their roles in the company grows
They are go-getters, they don’t just sit around waiting for their boss to give them a new project. They ask themselves, “What does the organization need, and how can I add value to the organization today?” They are always trying to think one step ahead of their current position and anticipate potential roadblocks or challenges they might face. Instead of sitting back and hoping someone else does the work, they take ownership and make things happen.
As an employer, one is in a position (largely) to pick the best from the litter of applicants for a job or a promotion. But as a budding entrepreneur just starting out in the business world things might not be as easy. The first set of people you employ can make or break the vision you have for your business. Sharing your vision with them and allowing them to shape it to grow bigger will determine where you move on from where you are today.
Pick wisely, the dream is in your head but your future is in their hands.